Privacy policy.
Bonnay Studio Privacy Policy
This privacy notice tells you what to expect us to do with your personal information.
Contact details
Post
Bonnay Studio, Tweed Horizons, Newtown St. Boswells, MELROSE, Roxburghshire, TD6 0SG, GB
Telephone
07738116561
jenny@bonnaystudio.co.uk
What information we collect, use, and why
We collect or use the following personal information for dealing with queries, complaints or claims:
Names and contact details
Address
Payment details
Purchase or service history
Video recordings of public areas
Information relating to health and safety (including incident investigation details and reports and accident book records)
Correspondence
We collect or use the following information for information updates or marketing purposes:
Names and contact details
Address
Marketing preferences
Photographs - (please let us know if you would not like photographs from workshops to be used in marketing / social media)
Website and app user journey information
IP addresses
Lawful bases and data protection rights
Under UK data protection law, we must have a “lawful basis” for collecting and using your personal information. There is a list of possible lawful bases in the UK GDPR. You can find out more about lawful bases on the ICO’s website.
Which lawful basis we rely on may affect your data protection rights which are in brief set out below. You can find out more about your data protection rights and the exemptions which may apply on the ICO’s website:
Your right of access - You have the right to ask us for copies of your personal information. You can request other information such as details about where we get personal information from and who we share personal information with. There are some exemptions which means you may not receive all the information you ask for. You can read more about this right here.
Your right to rectification - You have the right to ask us to correct or delete personal information you think is inaccurate or incomplete. You can read more about this right here.
Your right to erasure - You have the right to ask us to delete your personal information. You can read more about this right here.
Your right to restriction of processing - You have the right to ask us to limit how we can use your personal information. You can read more about this right here.
Your right to object to processing - You have the right to object to the processing of your personal data. You can read more about this right here.
Your right to data portability - You have the right to ask that we transfer the personal information you gave us to another organisation, or to you. You can read more about this right here.
Your right to withdraw consent – When we use consent as our lawful basis you have the right to withdraw your consent at any time. You can read more about this right here.
If you make a request, we must respond to you without undue delay and in any event within one month.
To make a data protection rights request, please contact us using the contact details at the top of this privacy notice.
Our lawful bases for the collection and use of your data
Our lawful bases for collecting or using personal information for dealing with queries, complaints or claims are:
Consent - we have permission from you after we gave you all the relevant information. All of your data protection rights may apply, except the right to object. To be clear, you do have the right to withdraw your consent at any time.
Legitimate interests – we’re collecting or using your information because it benefits you, our organisation or someone else, without causing an undue risk of harm to anyone. All of your data protection rights may apply, except the right to portability. Our legitimate interests are:
Bonnay Studio collects information like your name, address, email address, contact number and bank details, with your consent, when you buy products from our website or book our classes or workshops. We collect this information so that we can communicate with you effectively to allow us to provide you with a service or to deliver goods. We will also use this to update you about classes.
Our lawful bases for collecting or using personal information for information updates or marketing purposes are:
Consent - we have permission from you after we gave you all the relevant information. All of your data protection rights may apply, except the right to object. To be clear, you do have the right to withdraw your consent at any time.
Where we get personal information from
Directly from you
How long we keep information
We will keep your information for 1 year after completion of classes / workshops.
If you have chosen to accept marketing emails, we will keep your email address on file to send you information about other classes / sales which we may offer and believe would interest you.
Who we share information with
Data processors
Squarespace - website provider
This data processor does the following activities for us: Squarespace operates the website for Bonnay Studio
Stripe
This data processor does the following activities for us: Stripe is the system Bonnay Studio uses to process online payments.
Sharing information outside the UK
Where necessary, our data processors may share personal information outside of the UK. When doing so, they comply with the UK GDPR, making sure appropriate safeguards are in place.
For further information or to obtain a copy of the appropriate safeguard for any of the transfers below, please contact us using the contact information provided above.
Organisation name: Squarespace
Category of recipient: Squarespace, Inc. is an American website building and hosting company based in New York City. It provides software as a service for website building and hosting.
Country the personal information is sent to: USA
How the transfer complies with UK data protection law: The International Data Transfer Agreement (IDTA)
Organisation name: Stripe Payments
Category of recipient: Stripe powers online and in-person payment processing and financial solutions for businesses
Country the personal information is sent to: USA
How the transfer complies with UK data protection law: The International Data Transfer Agreement (IDTA)
How to complain
If you have any concerns about our use of your personal data, you can make a complaint to us using the contact details at the top of this privacy notice.
If you remain unhappy with how we’ve used your data after raising a complaint with us, you can also complain to the ICO.
The ICO’s address:
Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
Helpline number: 0303 123 1113
Website: https://www.ico.org.uk/make-a-complaint
Last updated
3 January 2025